Testimonials

BCI Is A Solid IT Firm

Before we signed on with BCI, there was a general feeling of uneasiness with how our data was being monitored and protected. We wanted to find a company who would be able to provide backups offsite as well as being able to service us remotely and on demand if needed. BCI was the company we chose because of their ability to customize our needs at an affordable price. One of the best benefits is their response time to issues that arise. Also, if needed, there is the availability of an on-site IT person. BCI is a solid IT firm for small business environments who need comprehensive quality support on demand at an affordable price.

Timely Service

BCI provides all aspects of support for hardware and software which gives us peace of mind as well as available help with any issue relating to our network functions. It’s good to know that expert advice is there when we reach out for solutions. We always get a prompt response and a quick assessment. Their timely service provides stability to our operation on a daily basis. Teamwork is a necessary factor in providing good service. BCI has experienced personnel with technical knowledge and communication skills to work together for solutions to problems that may arise.

Great Customer Service

BCI has always provided our organization with great customer service. We have never had a need to look elsewhere for our IT support. If you are in need of IT services, BCI will be able to meet your IT needs. They are very dependable and will provide great customer service.

The People That I Have Worked With Have Been Experts In Their Field

It is difficult to narrow down a single benefit of having BCI as a partner. BCI was instrumental in rolling out Active Directory, which is used to manage and automate our network. Also, the control over filtering, working with switches, and wireless networks have helped tremendously. BCI has provided peace of mind in knowing that our network is constantly being monitored and allow the technology department to focus our attention on needed upgrades and performance. The response time for BCI has been great, along with professionals who have a high degree of knowledge. The people that I have worked with have been experts in their field, proficient on the job and they have been most personable.

Their Personnel Are Amazing

The biggest benefit I get from BCI is the assurance that BCI will be available in a timely manner when an issue arises. Their personnel are amazing, which sets BCI apart from other IT firms. We have a wonderful salesperson and engineer. We have been with BCI for almost 6 years. I have had the same engineer during this entire time. Knowing the person handling an issue has in-depth knowledge of your company, makes a huge difference.

Outsourcing Our IT Function To BCI Has Been More Economical

As a Not for Profit, we want to spend our resources to further our mission. Outsourcing our IT function to BCI has been more economical for us than having full time IT staff. Our BCI representatives are very relatable. They explain things so that non-IT people understand them. They understand our mission and work to help us implement an IT plan that furthers that mission.