About Us

Mission Statement

Business Communications, Inc. has been a solutions provider for over 25 years. We are a traditional Value Added Reseller that has transitioned to a Managed Service Provider in the last 10 years. We are a regional company with offices in Arkansas and Mississippi. We have an outstanding group of Engineers that are managed by four Practice Directors with a focus on specific engineering disciplines - routing & switching, collaboration, wireless & security, managed services and storage & virtualization. This gives our customers access to highly trained and certified Engineers in each area. We have dedicated sales and customer service team members that are eager to work with our customers to provide solutions that meet their needs.


BCI was founded by Tony Bailey in 1993 as a structured cabling company and has continued to evolve with the IT technology industry. Today BCI not only provides total IT solutions across the south, but has also earned the distinction of being one of the industry’s most respected managed services providers (MSP).

In 2010, BCI announced the opening of our world class SSAE 16, SOC 2, Type II compliant, secure data center to providing a fault-tolerant, secure environment for applications, servers, and network equipment. Our diverse services options are backed up by N+1 environmentals, redundant power, and multiple carrier internet connectivity, providing the latest and most reliable technologies and services available. In 2018, Cathy Bailey (Tony’s wife) became CEO and Majority owner for BCI. In 2021, Jonathan Hollingshead purchased BCI from Cathy Bailey.

Our People

At BCI, we are proud of our people and the unique business culture we’ve developed. BCI is not just a gathering of highly skilled individuals, but a team of highly focused professionals working together to provide our customers the best possible solutions to their technology and business challenges.

With a collection of the region’s finest engineers, maintaining the highest levels of certification with Cisco, VMware, Microsoft, EMC, Unitrends, Fortinet, Juniper Networks and numerous other technology partners, and having our Managed Networks and Cloud Computing, Security and Mobility Solutions, and Unified Communications practices all being led by CCIE’s, with deep, practical experience in their respective areas of service, we are able to deliver enduring results, true to each customer’s specific needs and situation.

In short, our people are the foundation of our success and our culture allows our people to grow and thrive. Technology makes IT possible. Our people make IT happen!